Charity digitalises referral process to increase access to cancer support for young adults
Industry
Nonprofit/Charity
Increasing Access to Cancer Support for Young Adults
A national charity has partnered with the social prescribing, exercise and wellbeing referral platform, ReferAll, to give more young adults diagnosed with cancer access to its life-changing health and wellbeing support.
Key Product
Exercise ReferAll Solution, Prehab and Rehab Pathways
“Since our launch in 2022 we’ve supported more than 3,000 young people living with and beyond cancer and their families. We’re on track to support another 1,000 young adults this year. Adopting the ReferAll platform will streamline our referrals to meet increasing demand and by reducing admin time will increase our capacity to support more young people and make a difference to their lives.”
Tasha Dawson
Co-Founder & Programme Manager
About the Ella Dawson Foundation
The Ella Dawson Foundation supports young adults aged 18 to 30, their families and carers, through tailored psychological, emotional, physical, nutritional and wellbeing support at any stage of cancer. Working with healthcare professionals and people with lived experience, the Foundation helps young people rebuild confidence, return to education or work, and rediscover life beyond diagnosis.
The Story Behind the Foundation
Tasha and her family founded the Ella Dawson Foundation after her sister Ella died aged 24 from Acute Lymphoblastic Leukaemia. During her illness, Ella found there was need for more specialised mental and physical health and wellbeing support unique to the needs of young people with cancer. Ella created a wellbeing blueprint to help others like her.
Managing Growing Demand
The Foundation receives referrals from almost 100 hospitals across the UK for its eight specialist support programmes, which include personalised exercise rehabilitation and yoga sessions and healthy eating programmes and resources. Until now, these referrals have been managed manually, a labour-intensive process taking approximately 45 hours per month at the current referral rate. As demand for the charity’s services continues to grow, the implementation of ReferAll will enable the Foundation to scale more effectively while strengthening data protection and governance procedures.
Improving Reporting and Demonstrating Impact
The platform’s reporting and case management tools will also give the Foundation and its team of practitioners greater visibility of outcomes and impact, helping to inform decision-making and demonstrate value to funders.
Supporting Better Outcomes for Young Adults
The Foundation’s mission is to ensure every young adult diagnosed with cancer has the tools and support they need to live well and feel empowered. Clients report a 100 per cent improvement in mental health, reducing severe symptoms of depression and anxiety to mild-moderate following its flagship Feel Well programme. All clients also reported their general overall wellbeing improved following support, while 90 per cent said they felt more empowered and 94 per cent said they felt more like themselves.
Looking Ahead
David Outen, Customer Account Manager at ReferAll, says: “The Ella Dawson Foundation makes a huge difference to the lives of young people living with and beyond cancer. By creating a more efficient referral pathway and providing robust governance and reporting tools, we can help Tasha and the team provide more emotional, physical and wellbeing support to young people and their families.”
As part of its strategic development programme, the Ella Dawson Foundation are looking to expand its network of corporate partners, working with organisations with shared values to ensure it can provide life-changing support to every young person diagnosed with cancer and their families and carers.
For more information please contact Tasha at tasha@elladawsonfoundation.org.uk
Key Outcomes So Far...
☑️ 3,000+ young people supported
☑️ Nearly 100 hospitals referring
☑️ 8 specialist support programmes
☑️ 100% improvement in mental health outcomes reported
☑️ 90% felt more empowered and 94% felt more like themselves


