Some fitness & leisure providers might think that counting the people who begin and complete a health referral programme is similar to tracking how many start and cancel a gym membership. It might sound right initially, but when we examine the finer details of wellbeing services, the data provides a clearer picture. 

In this short video, I delve into ReferAll's exclusive vantage point, backed by our extensive and anonymised data set. This view point help us to gain clarity on the challenges and opportunities our customers face, encouraging a in-depth perspective on uptake, retention, and early exits:

• Uncover Uptake Insights: Learn about the positive and challenging aspects of health referral uptake and understand why addressing those that don't take up the offer is crucial.

• Explore Influencing Factors: Discover the factors impacting uptake, including timing, readiness for change, and personal perceptions.

• Embrace Data Significance: Understand how data from uptake is vital for showcasing the effectiveness of health referral programmes.

• Navigate Retention Challenges: Delve into the challenges of intervention programme retention and explore the positive aspects of early exits, emphasising the need for strategic analysis.

Thanks for supporting us, we can't wait to hear from you and work with you in 2024!